

Can dinosaurs give birth to gazelles?
Most business leaders that I meet today seem to be a new breed of forward thinking intelligent people. The challenges they face vary as they're all at different stages of organisational evolution. Some are in the fire-fighting stage and are battling to bring order out of chaos, whilst the luckier one's are striving to create new ideas and structures to outshine all who went before them. So if most leaders are forward thinking, enlightened people - with a passion for change an


Not all help-desks are the same – pure Genius
Wow, it looks like you're having a bad day. Yep - I'm trying to figure out how this new system works! The world of IT talks constantly of great customer service and support - of course it's always a part of the deal, it comes built in to the package, there's no need to worry, our team will support you when there's a problem. Oh really? So why is it you can usually spot people who're struggling with IT by their 'down in the dumps' body language, and near breaking point commen


Team spirit - now do you believe it matters?
Perhaps comparisons with sport and business performance have been overdone recently, but if Euro 2016 has done one thing - it’s proved that team spirit is a massive part of success. Iceland and their fans have delighted everyone through a show of togetherness that’s carried the team way beyond its capabilities. Wales have a similar level of team spirit and that combined with a couple of world class players has taken them to the semi finals. But so what? Is there really a spo